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source file error. CrystalEnterprise.DiskUnmanaged: Invalid
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santhana
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PostPosted: Fri Aug 11, 2006 5:16 pm 
Post subject: source file error. CrystalEnterprise.DiskUnmanaged: Invalid

I am trying to schedule a report and save the report is a particular file location. So I scheduled the report and in Destination\File Location i gave the path where to store, but when I do this my report fails and the error it gives is 'source file error. CrystalEnterprise.DiskUnmanaged: Invalid argument '.

Can someone help me.

Thnx
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DJ06482
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PostPosted: Tue Aug 15, 2006 10:24 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

santhana wrote:
I am trying to schedule a report and save the report is a particular file location. So I scheduled the report and in Destination\File Location i gave the path where to store, but when I do this my report fails and the error it gives is 'source file error. CrystalEnterprise.DiskUnmanaged: Invalid argument '.

Is the Unmanaged Disk location enabled? To check, go to the CMC Home -> Servers and select the appropriate Job Server (Webi or Crystal), select the "Destinations" tab, and then configure and enable the "Unmanaged Disk" destination.

I've attached a screenshot for reference...

DJ
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dhansen@hansenconsulting.
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PostPosted: Wed Mar 19, 2008 9:05 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

I am having the same error. I have enabled the unmanaged disk and I have used a username and password that is a Domain Admin account. Using the account I can access the share I want tot copy the PDF output to with no problem. If I schedule the output to a local drive (on the XI server), it creates and saves the PDF properly. The arguments do not change when I run the report. Any ideas?
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Douglas Hansen
dhanen@hansenconsulting.net
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joycec
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PostPosted: Mon May 12, 2008 11:08 pm 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

We are facing the same issue too. The Disk Unmanaged option is enabled.

And our existing weekly and some daily Webi reports failed for the last 2 days due to this error. And these are not new reports, they are all existing reports that has been generating for the last 1 year or so.

But when we try to re-submit the report at a later time, varies from 5 mins - an hour, surprisingly all the reports completed sucessfully, without any modification.

What could have causes this error? Appreciate any help on this issue.


regards,
Joyce C
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jfischer
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PostPosted: Tue Jul 29, 2008 8:36 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

We're seeing the same thing here with BOXI R3. We had 13 reports run this morning and one failed with that error. Running the report manually worked just fine; they are all configured identically.

Has anyone sorted this one out yet or contacted SAP/BO about it?
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philou80
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PostPosted: Tue Sep 09, 2008 6:37 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

Hi all,

We are facing the same error as you...

There were no Issue during 2 months. We just installed the SP4 (BO XI R2) on last Friday, and now it's the second day that this error occurs...

Any Idea ? Run something wrong with the SP4 ???

phiolu
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mnkmarr
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PostPosted: Mon Oct 13, 2008 7:34 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

It's not SP3 as I'm having the same issue.
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newgun
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PostPosted: Mon Oct 13, 2008 1:32 pm 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

dhansen@hansenconsulting. wrote:
I am having the same error. I have enabled the unmanaged disk and I have used a username and password that is a Domain Admin account. Using the account I can access the share I want tot copy the PDF output to with no problem. If I schedule the output to a local drive (on the XI server), it creates and saves the PDF properly. The arguments do not change when I run the report. Any ideas?


Your job server probably is running under a local account - use a domain account instead.
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Fernand_DaCien
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PostPosted: Wed Oct 15, 2008 11:15 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

We solved this issue in our environment. It has something to do with the server name. In our case, the UNC path to the Unmanaged Disk had the servername:
\\ServerName\folder1\subfolder1\subsubfolder1a\subsubfolder1b.

To fix this problem, we used the "IP Address" in lieu of the "ServerName".

Ex: \\101.102.129.11\folder1\subfolder1\subsubfolder1a\subsubfolder1b

Try the above recommendation and see if it works on your end.

-Ferdie
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newgun
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PostPosted: Thu Oct 16, 2008 9:29 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

Sounds to me that your company's DNS/WINS are having problems that need to be fixed. If you use IP address as a work around, it will break once they move the server to another IP address (doesn't happen often but it does happen).
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Fernand_DaCien
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PostPosted: Thu Oct 16, 2008 11:19 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

I forgot to mention that the Unmanaged Disk is not within our domain.
And, yes, this scenario has been discussed with our clients because we had the same issue with one of our Aerospace clients.

FYI- our internal users here in the U.S. still use the \\Servername\..... without any issues. The only issue is when the Unmanaged Disk is outside our DMZ.

i.e.
BOXI Enterprise Servers : Los Angeles, CA USA
External Clients Unmanaged Disk locations: Connecticut, Alabama, Florida
and overseas, such as: Canada, Singapore, & 3 countries in Europe

-Ferdie
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pgeadmin
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PostPosted: Thu Jul 09, 2009 1:39 pm 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

I ran into this problem in BOXI Rel 3.0 running two clustered servers. If a report ran on server 1, it succeeded. If it ran on server 2 it failed with the error.

The servers are configured identically, and BOXI is installed the same on both, except that one is the primary CMS.

Both servers were writing to a unc address that resides on a separate file server using the Directory in the form //fileserver/directory/subdirectory/subdirectory.

Both servers execute under the service account that has admin privileges on the BOXI servers. We control access to the file server directories through AD Access Groups, and the service account has rw privileges through the Access Group to the destination directories. As a result, I leave the destination username and password blank.

After investigation, I noticed that on the server 1 CrystalReportsJobServer Metrics page, Unmanaged Disk Destination Default Settings Valid was true, whereas on server 2 it was false. Since I could see no way to change it to true, I went to the Destination page on server 2 and Removed the File System entry. After saving and closing the change, I came back in and Added it again.

That changed the Unmanaged Disk Destination Default Settings Valid to true, and the reports started working.
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trwaves
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PostPosted: Fri Jul 17, 2009 1:08 pm 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

Thanks pgeadmin!! This was the exact situation I found myself in on BOE3.1. Your proposed solution worked like a charm! BOB saves the day again.
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bdouglas
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PostPosted: Thu Dec 10, 2009 11:19 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

That was a life-saver! I had seen this a few times earlier, but it was sporadic and I never fixed. Now turns out that one of my destination servers was set to True and the failing one was False.

Good find!
Brent
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Vills
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Joined: 23 Oct 2007

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Location: Pune, INDIA


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PostPosted: Thu Dec 31, 2009 3:29 am 
Post subject: Re: source file error. CrystalEnterprise.DiskUnmanaged: Inva

Hello pgeadmin,

can you please attach snapshot of configuration setting on all respective job, desination server and on scheduling page...
if you could provide these details, that would be great help for me ...,
thanks in advance.

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Regards,
Vills
- BO XI R2 | BO XI 3.1 | BO 4.0
- Walk with Knowledge… You will never be walk alone !!!
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