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Crystal Reports 8.5 - keycode.dll error


 
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TymArtist
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Joined: 03 Apr 2006

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PostPosted: Mon Apr 03, 2006 2:48 pm 
Post subject: Crystal Reports 8.5 - keycode.dll error

Did a fresh install of Crystal Reports 9 on my Windows XP machine. Worked just fine before it was formatted. Anyway, it keeps giving me the following error:
"Crystal Reports: Application Error
Couldn't load keycode.dll"

And now the program seems to have disappeared from existance, but that's beyond the point - i tried the run - regsvr32 to register the .dll file but that doesn't work (and it's posted right on the BO website).

Anyone else have any suggestions?
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Anita Craig
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Location: Palo Alto, California, U.S.A.


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PostPosted: Mon Apr 03, 2006 5:55 pm 
Post subject: Re: Crystal Reports 8.5 - keycode.dll error

Moved from "General Discussion" to the "Building Reports" --> "Legacy Crystal Products" sub-forum.
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jruez
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Joined: 04 Mar 2008

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PostPosted: Tue Mar 04, 2008 3:10 pm 
Post subject: Re: Crystal Reports 8.5 - keycode.dll error

since this is the top post on google and does not have an answer, I will add what I found on the web.

***********
This happened to me just the other day after install Office 2000 Sp3, reinstalling CR fixed the problem.

Control Panel -> Add or Removce Programs -> Select Crystal Repprts -> Change -> Reinstall
***********

or try this

***********
http://support.businessobjects.com/library/kbase/articles/c2009169.asp

To resolve this error message, complete these steps:

1. On the 'Start' menu, click 'Run'.

2. Type the following in the 'Open' box:

Regsvr32 "c:\Program Files\Seagate Software\Shared\keycode.dll"

3. Click 'OK'. A dialog box appears indicating you have successfully registered the DLL.

4. Click 'OK'.

====================

NOTE:

• For Crystal Reports 9, keycode.dll is located in the c:\Program Files\Common Files\Crystal Decisions\2.0\bin folder.

• For Crystal Reports 10, keycode.dll is located in the c:\Program Files\Common Files\Crystal Decisions\2.5\bin folder.

====================
*************

Good luck!
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