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Designer Crashing


 
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bciampa
Senior Member
Senior Member



Joined: 26 Feb 2009

Posts: 83



PostPosted: Thu Jul 26, 2018 12:57 pm 
Post subject: Designer Crashing

Hi,

I am running UDT 4.2. The full version is 14.2.3.2132. When I try to create a new connection, UDT automatically closes. I have looked at the forum and tried changing my screen resolution, changing the compatibility in the properties menu, and running as administrator. No luck. Any ideas?

Thanks,
Brian
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JohnBClark
Forum Enthusiast
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Joined: 27 Mar 2007
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Posts: 1039
Location: Appleton, WI USA


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PostPosted: Fri Jul 27, 2018 8:27 am 
Post subject: Re: Designer Crashing

This is a bug in BI4.1 and BI4.2 although we didn't have issues with it as of BI4.1sp7. We only encountered it when we upgraded to BI4.2sp4. This SAP Knowledge Base Article contains a work around until they provide a fix: 2467204 - Universe Design Tool crashes while creating a new Connection. Apparently it is fixed in BI4.2sp4 Patch 1 and BI4.2sp5.
_________________
BusinessObjects BI4.2sp4, SQL Server 2016 (CMS)
Clustered for fail over redundancy
Reporting Tools: Crystal Reports 2016sp4, Web Intelligence
Operating System: Windows 2016 running on VMWare
Reporting databases: SQL Server, Teradata, DB2, Oracle, Hive
Information Steward 4.2sp10
History: BO5, BO6, XIR2, XI3.1, BI4.1.x
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bernard timbal
Forum Addict
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Joined: 26 May 2003

Posts: 3910
Location: Paris - FRANCE


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PostPosted: Fri Jul 27, 2018 9:24 am 
Post subject: Re: Designer Crashing

JohnBClark wrote:
TApparently it is fixed in BI4.2sp4 Patch 1


still here (BI 4.2 SP4 Patch 5) but the workaround (for one time) works!

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Bernard TIMBAL DUCLAUX de MARTIN
BusinessObjects Platform Certified Consultant
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(Co)author of 2 books about SAP BusinessObjects XI3.x and BI4.x Administration
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weephil
Senior Member
Senior Member



Joined: 19 Apr 2005

Posts: 55
Location: Winchburgh, West Lothian


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PostPosted: Mon May 27, 2019 9:49 am 
Post subject: Re: Designer Crashing

Appreciate this was some time ago but which workaround is that?

We are 4.2 SP3 Patch 2, the link above takes you to a site with download links for SP04 and SP05, not sure how this helps as nobody has explained the actual workaround and neither does the suggested support article.

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BO 5 & 6 & XIr2 & XI3.x & BI4.x
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richardcottave
Principal Member
Principal Member



Joined: 30 Mar 2006

Posts: 305



PostPosted: Thu May 30, 2019 8:37 am 
Post subject: Re: Designer Crashing

We're on 4.2 SP6 patch 4. The problem still exists on Windows 7 clients. Got around it by installing the client tools on our DEV server which is Windows 2016 server standard.
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joepeters
Forum Fanatic
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Joined: 29 Aug 2002

Posts: 6635
Location: Connecticut, USA


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PostPosted: Fri May 31, 2019 7:52 am 
Post subject: Re: Designer Crashing

Not sure if it was two different but related problems or not, but the solution here worked for me in BI4.2 SP06 Patch 400: https://launchpad.support.sap.com/#/notes/2370526
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richardcottave
Principal Member
Principal Member



Joined: 30 Mar 2006

Posts: 305



PostPosted: Fri May 31, 2019 12:13 pm 
Post subject: Re: Designer Crashing

I tried the solution in the note 2370526 but still the same problem. My UDT always crashes with no error.
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