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Bob
Site Administrator
Site Administrator



Joined: 06 Jun 2002

Posts: 1337
Location: I Live Here



PostPosted: Wed Jul 17, 2013 8:31 am 
Post subject: Re: No Notifications?

REB01 wrote:
OK --- add me to the list - I too am not receiving notifications.

Here's the error code returned in the mail log for your email address. Mail is being sent, it's not being delivered.
Code:
2013-07-15 14:40:28 1UyodH-0001M2-C2 ** your-email-address-here R=lookuphost T=remote_smtp: SMTP error from remote mail server after HELO : host mail.miq.com [198.181.219.195]: 501 5.5.4 Domain name required

In doing some research, it seems that the complaint is about the sender domain, but I can assure you that rigil.momentsoflight.net is a valid domain. There is no web site hosted there, but it should not have to include a site, it's just the server name.

The DNS record includes rigil as an attribute for momentsoflight.net.

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It is not enough for a handful of experts to attempt the solution of a problem, to solve it and then to apply it. The restriction of knowledge to an elite group destroys the spirit of society and leads to its intellectual impoverishment.
-- Albert Einstein
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Bob
Site Administrator
Site Administrator



Joined: 06 Jun 2002

Posts: 1337
Location: I Live Here



PostPosted: Wed Jul 17, 2013 8:33 am 
Post subject: Re: No Notifications?

Miss Universe wrote:
this whole email issue is really a bit weird. in fact, my yahoo address worked on the other account (I also got your reply notification). I wonder where these emails pile up?!

I can confirm that email is successfully being sent to your current account at gmail as I see success entries in the mail log.

_________________
It is not enough for a handful of experts to attempt the solution of a problem, to solve it and then to apply it. The restriction of knowledge to an elite group destroys the spirit of society and leads to its intellectual impoverishment.
-- Albert Einstein
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Miss Universe
Principal Member
Principal Member



Joined: 16 Feb 2010

Posts: 191
Location: Gallifrey


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PostPosted: Wed Jul 17, 2013 8:59 am 
Post subject: Re: No Notifications?

Hi Bob,

yes thanks, gmail seems to be working. However, GMX did not and neither did my company email... well... I just had an issue when I changed the email address and never got any confirmation to re-activate the account... that was a bit unlucky icon_wink.gif
but for now I'm using gmail.

thanks for checking,
cheers
mrs_bob.gif
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Miss Universe
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Joined: 16 Feb 2010

Posts: 191
Location: Gallifrey


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PostPosted: Wed Sep 25, 2013 7:41 am 
Post subject: Gmail?!

Just noticed that I had not received any notification emails from BOB for some days and thought it's starting again... but then I visited my Google mail account and found that apparently Google decided to mark them as SPAM since 24/09 ...
just in case someone has the same problem, check your SPAM folder.
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REB01
Principal Member
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Joined: 29 Nov 2004

Posts: 380
Location: Earth.NA.US.KS.OP


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PostPosted: Wed Sep 25, 2013 8:13 am 
Post subject: Re: No Notifications?

Bob wrote:
REB01 wrote:
OK --- add me to the list - I too am not receiving notifications.

Here's the error code returned in the mail log for your email address. Mail is being sent, it's not being delivered.
Code:
2013-07-15 14:40:28 1UyodH-0001M2-C2 ** your-email-address-here R=lookuphost T=remote_smtp: SMTP error from remote mail server after HELO : host mail.miq.com [198.181.219.195]: 501 5.5.4 Domain name required

In doing some research, it seems that the complaint is about the sender domain, but I can assure you that rigil.momentsoflight.net is a valid domain. There is no web site hosted there, but it should not have to include a site, it's just the server name.

The DNS record includes rigil as an attribute for momentsoflight.net.

Is there a solution?

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Roland

Put on the whole armor of God
Ephesians 6:11

Visit the band website
Check out our music
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Bob
Site Administrator
Site Administrator



Joined: 06 Jun 2002

Posts: 1337
Location: I Live Here



PostPosted: Thu Sep 26, 2013 12:33 pm 
Post subject: Re: No Notifications?

I opened a ticket with our host and they tweaked the IP configuration a bit. I also went to CBL (Composite Blocking List) and requested that our server IP address be removed from their database. Apparently it got added there recently. I have configured (over and over, I might add) that our server is NOT sending spam, nor is it hosting any sort of bot. I have confirmed with spamhaus (a frequently used spam blocking service) and we've been removed from their list as well.
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It is not enough for a handful of experts to attempt the solution of a problem, to solve it and then to apply it. The restriction of knowledge to an elite group destroys the spirit of society and leads to its intellectual impoverishment.
-- Albert Einstein
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Miss Universe
Principal Member
Principal Member



Joined: 16 Feb 2010

Posts: 191
Location: Gallifrey


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PostPosted: Fri Sep 27, 2013 2:30 am 
Post subject: Re: No Notifications?

Thanks Bob for all your efforts!! mrs_bob.gif
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HenkK
Forum Associate
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Joined: 02 Mar 2004

Posts: 857
Location: Zwolle, The Netherlands


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PostPosted: Wed Oct 09, 2013 8:17 am 
Post subject: Re: No Notifications?

I just saw this post, and you guessed it eek.gif : I'm not receiving emails for several weeks now. I changed jobs in June so my email changed ... changing email blocked my account because I did not receive confirmation emails.
And now no emails from BOB, not in spam either. What could be the problem?

Thanks,
HenkK

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HenkK
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Joined: 02 Mar 2004

Posts: 857
Location: Zwolle, The Netherlands


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PostPosted: Mon Oct 28, 2013 4:51 am 
Post subject: Re: No Notifications?

Update: today I received my first BOB Daily Digest in months! Something must have been repaired yesnod.gif yesnod.gif yesnod.gif

HenkK

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Bob
Site Administrator
Site Administrator



Joined: 06 Jun 2002

Posts: 1337
Location: I Live Here



PostPosted: Tue Oct 29, 2013 12:55 pm 
Post subject: Re: No Notifications?

We have been working very hard behind the scenes to try to address this. We're making progress (thanks for reporting that the digest is coming through once again) but we're not completely done. We've been able to create special firewall rules that seem to for the moment be preventing spam from leaving our server. We're just not sure if the spam is originating on our server (meaning someone has somehow loaded a bot) or if it's coming through our server via way of a spoofed IP address.

If there are any LINUX system admins with experience using iptables and other firewall-related commands as well as tracking down rogue processes that would be willing to help me work through this, please post in this topic and I will contact you. Our host has done a "malware" scan of our server and they say we're clean, but we're still having to block around 500 transactions a day that appear to be spam originating from our server. We just need to find out if they are in fact coming from our server, or if they're coming through our server via spoofed IP addresses, or what is going on. If they're spoofed IP addresses I feel comfortable knowing that I can block them, but if there's something that has been loaded on our server then we need to (a) identify it, (b) kill it, and (c) find out what hole it crawled through to get here in the first place and close it.

Thanks.

_________________
It is not enough for a handful of experts to attempt the solution of a problem, to solve it and then to apply it. The restriction of knowledge to an elite group destroys the spirit of society and leads to its intellectual impoverishment.
-- Albert Einstein
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REB01
Principal Member
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Joined: 29 Nov 2004

Posts: 380
Location: Earth.NA.US.KS.OP


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PostPosted: Tue Oct 29, 2013 2:01 pm 
Post subject: Re: No Notifications?

I also have begun getting some notifications. I do not know if I am getting all of them but some are certainly coming through.

Thanks to all of you for your hard work!

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Roland

Put on the whole armor of God
Ephesians 6:11

Visit the band website
Check out our music
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julienbras
Senior Member
Senior Member



Joined: 25 Jul 2007

Posts: 93
Location: Montréal, Canada


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PostPosted: Tue Oct 29, 2013 2:55 pm 
Post subject: Re: No Notifications?

Hi,

If needed I am managing a few linux boxes disposed on the 'evil' internet. I use to fight some time with sort of maleware on one box, because of bad php script. I can have a look if you want.

Let me know

BTW I have also received one mail from BOB today icon_biggrin.gif

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Julien Bras

360eyes Product Manager : Export your entire BOE platform data to a RDBMS. Run impact analysis.
Optimize Your Migration to SAP BusinessObjects BI4.2
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joepeters
Forum Fanatic
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Joined: 29 Aug 2002

Posts: 6625
Location: Connecticut, USA


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PostPosted: Thu Dec 26, 2013 9:25 am 
Post subject: Re: No Notifications?

I seem to be missing some notifications.

The latest was this topic. I remember seeing Nick's post on 11/28, and the text over the "Watch" icon currently says "Stop watching this topic", so I know that the Watch is active. But I did not get an email notification for the reply that was posted yesterday.

However, I have been getting other notifications -- I received one yesterday for a reply on this topic.

Joe
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joepeters
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Joined: 29 Aug 2002

Posts: 6625
Location: Connecticut, USA


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PostPosted: Fri Mar 14, 2014 11:55 am 
Post subject: Re: No Notifications?

This is still happening, and I'm worried that I'm missing responses to questions or answers that I've posted.

I was recently active on this thread: http://www.forumtopics.com/busobj/viewtopic.php?t=187492&start=330, but I did not get a notification on the most recent reply.
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Dave Rathbun
Forum Advocate
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Joined: 06 Jun 2002

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Posts: 22138
Location: Dallas, Texas


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PostPosted: Fri Mar 14, 2014 1:36 pm 
Post subject: Re: No Notifications?

I just checked the same sites that were blocking our email before, and we're still clear. The only other thing I can do is check the system logs and see if emails are going out, but they were going out before they were just being blocked by anti-spam services.
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