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Cannot launch Java Report Panel


 
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MilkSjeik
Forum Member
Forum Member



Joined: 07 Sep 2007

Posts: 22


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PostPosted: Fri Jan 11, 2013 4:55 am 
Post subject: Cannot launch Java Report Panel

I'm struggling with editing/opening the java report panel in Safari on BI Platform 4.0 SP4 Patch 7.

OS: OSX 10.7.5
Browser: Safari 6.0.2
Java: Java 6 Update 37 (verified with http://java.com/en/download/installed.jsp)

    - I know that Safari is officially supported by SAP until version 5.1 icon_rolleyes.gif
    - When I try to edit a Webi report with this browser setup on a BO XI 3.1 SP5 installation, I have no problem opening the report panel.
    - I have no problem on my other computer (Windows 7, Firefox) for the same BIP 4.0 installation.
    - I already tried rebooting, clearing my cache. Anyone else who already encountered this problem?
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buzz
Principal Member
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Joined: 11 Aug 2005

Posts: 129
Location: Sydney


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PostPosted: Mon Jan 14, 2013 7:06 pm 
Post subject: Re: Cannot launch Java Report Panel

Hi
The Product Availability Matrix for BI4.0 SP04 (& SP05) clearly states regarding Safari support:

Web Intelligence Rich Internet Application (Java Applet) is not supported on OS X due to an incompatibility with Java on the OS X platform
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MilkSjeik
Forum Member
Forum Member



Joined: 07 Sep 2007

Posts: 22


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PostPosted: Tue Jan 15, 2013 7:42 am 
Post subject: Re: Cannot launch Java Report Panel

Indeed, thanks. I stored a not so recent version of the PAM document (BI 4.0 SP04 (inc. FP3)) on my local drive, where the following line isn't in yet:
Quote:
(*4) Web Intelligence Rich Internet Application (Java Applet) is not supported on OS X due to an incompatibility with Java on the OS X platform.
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