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prompt properties window not showing up - optional prompts


 
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arjunanand
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PostPosted: Wed Jan 27, 2010 2:55 pm 
Post subject: prompt properties window not showing up - optional prompts

Hi all
we need new install of XIR3.1 and migrated XIR2 to this new R3 environment

i want to create some optional prompts

in the edit query panel of webi
i added an object and checked the prompt
trying to click the little button next to prompt to see the prompt properties window

window is not showing up and i waited for almost 30 mins i know it wont take that long. and cursor shows busy symbol... any suggestions guys?

this window is working in rich client. banghead.gif banghead.gif
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Jansi
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PostPosted: Wed Jan 27, 2010 11:58 pm 
Post subject: Re: prompt properties window not showing up - optional promp

Java issue? Check your JRE version and use the one which is appropriate.
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Arjun
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PostPosted: Thu Jan 28, 2010 12:04 am 
Post subject: Re: prompt properties window not showing up - optional promp

Did you check this in Webintelligence from infoview?
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jvmauricio
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PostPosted: Thu Jan 28, 2010 1:23 am 
Post subject: Re: prompt properties window not showing up - optional promp

Jansi is right, this is indeed a Java Issue. Happened to me lately.

please do check your Java version and refer to the Supported Flatform documentation of your BO Release.


Regards,
-John Vincent

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“Attempting to force one technology or tool to satisfy a particular need for which another tool
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shevr
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PostPosted: Mon Feb 08, 2010 5:19 pm 
Post subject: Re: prompt properties window not showing up - optional promp

We are running 1.6 and I am having same issue. Which version are you running?

Thanks,

Richard
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jvmauricio
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PostPosted: Mon Feb 08, 2010 8:43 pm 
Post subject: Re: prompt properties window not showing up - optional promp

Hi,

Best way to fix this is uninstall your current jre and let webi install the built-in java installation.

Regards,
-John Vincent

_________________
---------------------------------------------------

“Attempting to force one technology or tool to satisfy a particular need for which another tool
is more effective and efficient is like attempting to drive a screw into a wall with
a hammer when a screwdriver is at hand: the screw may eventually enter the wall but at what cost?”


-Dr Edgar “Ted” Codd (1923-2003)
-The Father of OLAP principles
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tonis
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Joined: 04 Mar 2010

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PostPosted: Thu Mar 04, 2010 5:39 am 
Post subject: Re: prompt properties window not showing up - optional promp

Just tried several versions and latest JRE that works for me is 1.6.0.11.
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