Thu Aug 26, 2010 10:08 pm: Please read an important announcement regarding the ASUG Influencer Summit at the fall conference in Orlando. You will not want to miss the opportunity to address ASUG management directly.
General Notice: There is 1 job opening posted on www.BOBsJobs.net, "EBI Systems Architect-Ohio"
General Notice: There are 56 ASUG sponsored events in the next 45 days, see calendar for details. |
| Author |
Message |
cppwiz
Senior Member
Joined: 13 Sep 2007
Posts: 77
|
 Posted: Wed Aug 13, 2008 2:50 pm
Post subject: Xcelsius 2008 on Windows XP |
|
|
We are having an issue with Xcelsius 2008 on Windows XP for a user who is not an administrator. According to the Installation Guide:
| Quote: | | Note: You must install Xcelsius under a Windows user account that has Administrator privileges. |
We did the install with a user that has administration privileges, but then when a non-administrator logged into the PC, they are prompted to enter the key code which effectively prevents any non-administrator from using the software. Has anyone else run into this issue? Other than hacking the registry, is there a potential resolution? |
|
| Back to top |
|
|
MargaretG
Senior Member
Joined: 03 Jun 2008
Posts: 72
|
Posted: Wed Aug 13, 2008 5:31 pm
Post subject: Re: Xcelsius 2008 on Windows XP |
|
|
| What does the prompt say? |
|
| Back to top |
|
|
cppwiz
Senior Member
Joined: 13 Sep 2007
Posts: 77
|
Posted: Mon Aug 18, 2008 1:23 pm
Post subject: Re: Xcelsius 2008 on Windows XP |
|
|
The user gets a prompt stating "Your Xcelsius keycode is missing or expired. Please enter your Xcelsius keycode:" After entering the keycode, the user gets the message box "The keycode you entered in not valid. Please try again."
This is a false error. The user does not have permission to write to the registry key to store the keycode. There are two solutions we have found:
#1 When installing the software, run Xcelsius one time under the administrative user who installs the software. This user will be prompted to enter the keycode and has permissions to write the keycode to the registry. Non-administrators can read the registry key and run Xcelsius.
#2 Logon to the machine with administrator rights. Run regedit and go to the key "HKEY_LOCAL_MACHINE--> SOFTWARE --> Business Objects --> Suite 12.0" Right click on Suite 12.0 and choose Permissions. Grant Full Control to the Users group for this key. Non-administrators can now write to the key and enter the keycode themselves. |
|
| Back to top |
|
|
|
|
