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QaaWS Authentication error


 
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namitrs
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Joined: 27 Nov 2006

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PostPosted: Wed Sep 16, 2009 8:08 pm 
Post subject: QaaWS Authentication error

Hello All

I am using BO XI R2 Query as a Web service. After creating a query, I try using the link, but I get the following error.

Quote:
QaaWS HTTP Servlet
QaaWS error
Sorry, something seems to have gone wrong... here are the details:

Exception - com.crystaldecisions.sdk.exception.SDKServerException: An error occurred at the server :
Enterprise authentication could not log you on. Please make sure your logon information is correct.

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:An error occurred at the server :
Enterprise authentication could not log you on. Please make sure your logon information is correct.

The server supplied the following details: OCA_Abuse exception 10498 at [secpluginent.cpp : 610] 42040 {}
...Invalid password


Any suggestions on what could I do to fix it?
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namitrs
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Joined: 27 Nov 2006

Posts: 214
Location: San Francisco


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PostPosted: Wed Sep 16, 2009 8:10 pm 
Post subject: Re: QaaWS Authentication error

Also , while troublshooting the trouble I clicked on the one of the link in QaaWS which I think verifies the installation, I got the following message

Quote:
Axis Happiness Page
Examining webapp configuration
QaaWS Configuration
QaaWS Servlet is not valid.
ErrorAn error occurred at the server : Enterprise authentication could not log you on. Please make sure your logon information is correct.
See Web Application log to get more info or read QaaWS v2 documentation starting with section


Needed Components
Found QAAWS component (com.businessobjects.qaaws.internal.transport.QaaWSServlet) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/dsws-managequeryasaservice-ws.jar
Found QAAWS XI R2 Repository plug in (com.businessobjects.sdk.plugin.desktop.qaaws.IQaaWS) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/ceplugins.jar
Found QAAWS XI R2 Manage Web Service Service (com.businessobjects.dsws.managequeryasaservice.ManagequeryasaserviceImpl) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/dsws-managequeryasaservice-ws.jar
Found SAAJ API (javax.xml.soap.SOAPMessage) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/saaj.jar
Found JAX-RPC API (javax.xml.rpc.Service) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/jaxrpc.jar
Found Apache-Axis (org.apache.axis.transport.http.AxisServlet) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/axis.jar
Found Jakarta-Commons Discovery (org.apache.commons.discovery.Resource) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/commons-discovery.jar
Found Jakarta-Commons Logging (org.apache.commons.logging.Log) at /apps/BO/bobje/tomcat/bin/commons-logging-api.jar
Found Log4j (org.apache.log4j.Layout) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/log4j.jar
Found IBM's WSDL4Java (com.ibm.wsdl.factory.WSDLFactoryImpl) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/wsdl4j.jar
Found JAXP implementation (javax.xml.parsers.SAXParserFactory) at an unknown location
Found CESDK (com.crystaldecisions.sdk.framework.CrystalEnterprise) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/cesession.jar
Found CESDK (com.crystaldecisions.sdk.occa.infostore.IInfoStore) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/cecore.jar
Found CESDK (com.crystaldecisions.sdk.plugin.CeProgID) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/ceplugins.jar
Found CESDK (com.crystaldecisions.celib.properties.Property) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/celib.jar
Found CESDK (com.crystaldecisions.thirdparty.com.ooc.CORBA.ORB) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/ebus405.jar
Found CESDK (com.crystaldecisions.enterprise.ocaframework.idl.Pinger) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/corbaidl.jar
Found CRSDK (com.crystaldecisions.sdk.occa.report.definition.ReportDefinition) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/rascore.jar
Found CRSDK (com.crystaldecisions.sdk.occa.report.application.ReportClientDocument) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/rasapp.jar
Found CRSDK (com.crystaldecisions.xml.serialization.XMLConverter) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/serialization.jar
Found CRSDK (com.crystaldecisions.sdk.occa.managedreports.IReportSourceFactory) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/cereports.jar
Found CRSDK (com.crystaldecisions.report.htmlrender.ReportPageRenderer) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/webreporting.jar
Found CRSDK (com.crystaldecisions.MetafileRenderer.Metafile) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/MetafileRenderer.jar
Found CRSDK (com.crystaldecisions.report.web.shared.URIUtil) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/URIUtil.jar
Found RESDK (com.businessobjects.rebean.wi.ReportEngine) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/rebean.jar
Found BIAR Engine (com.businessobjects.sdk.biar.BiarEngineFactory) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/biarengine.jar

Optional Components
Warning: could not find class javax.mail.internet.MimeMessage from file mail.jar
Attachments will not work
See http://java.sun.com/products/javamail/

Found Java Secure Socket Extension (javax.net.ssl.SSLSocketFactory) at an unknown location
Found CESDK (com.crystaldecisions.thirdparty.com.ooc.FSSL.rsa.FSSLImpl) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/freessl201.jar
Found CESDK (com.rsa.asn1.ASN1) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/asn1.jar
Found CESDK (com.rsa.certj.CertJ) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/certj.jar
Found CESDK (com.rsa.jsafe.CryptoJ) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/jsafe.jar
Found CESDK (com.rsa.ssl.SSLSocket) at /apps/BO/bobje/tomcat/webapps/dswsbobje/WEB-INF/lib/sslj.jar


Found resource: /webi.properties


Found resource: /defaultConfig.xml


Found resource: /bicatalog.wsdl


Found resource: /session.wsdl


Found resource: /reportengine.wsdl


Found resource: /saveservice.wsdl


Found resource: /managequeryasaservice.wsdl


Found resource: /queryservice.wsdl


Found resource: /publish.wsdl


Found resource: /biplatform.wsdl


Found resource: /liveoffice.wsdl


Found resource: /META-INF/xsd/BusinessObjects_InfoObject.xsd


Found resource: /dsws.properties


The core DSWS libraries are present. 14 optional axis libraries are missing
Note: On Tomcat 4.x and Java1.4, you may need to put libraries that contain java.* or javax.* packages into CATALINA_HOME/common/lib
jaxrpc.jar and saaj.jar are two such libraries.
Note: Even if everything this page probes for is present, there is no guarantee your web service will work, because there are many configuration options that we do not check for. These tests are necessary but not sufficient


--------------------------------------------------------------------------------

Examining Application Server
Servlet version 2.4
XML Parser org.apache.xerces.jaxp.SAXParserImpl
XML ParserLocation an unknown location

--------------------------------------------------------------------------------
Platform: Apache Tomcat/5.0.27
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amitmanurkar
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Joined: 03 Nov 2009

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PostPosted: Wed Nov 04, 2009 3:21 pm 
Post subject: Re: QaaWS Authentication error

did you ever get a resolution for this?
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namitrs
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Joined: 27 Nov 2006

Posts: 214
Location: San Francisco


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PostPosted: Wed Nov 04, 2009 3:49 pm 
Post subject: Re: QaaWS Authentication error

Nope, not yet
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R.A.
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Joined: 28 Oct 2008

Posts: 708
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PostPosted: Wed Nov 04, 2009 8:01 pm 
Post subject: Re: QaaWS Authentication error

hi there!

try this:

1. stop SIA
2. stop TOMCAT
3. start SIA
4. start TOMCAT

if you still receive the error, remove your proxy server settings in your browsers (if any)

i hope it helps!
r.A.
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shiva.tomar
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Joined: 04 Oct 2007

Posts: 263



PostPosted: Mon Nov 09, 2009 6:15 pm 
Post subject: Re: QaaWS Authentication error

@ r.A: Does XI R2 has SIA??

Could you please exlain that??

Regards,
Shiva

_________________
Shiva
Sr. DW/BI Consultant - BO (6.5, XI, XIR2 & XI3.1), SSAS, OBIEE 10g & 11g, Mercator, Oracle Data Integrator, GoldenGate, Oracle BI Publisher, Oracle BI Applications.
OCA and TOGAF 9 Certified.
shiva.tomar@yahoo.com

"Dreams are not what you see when you sleep; dreams are what keep you from sleeping."- !!.
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R.A.
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Joined: 28 Oct 2008

Posts: 708
Location: PILIPINAS


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PostPosted: Mon Nov 09, 2009 7:18 pm 
Post subject: Re: QaaWS Authentication error

hi there!

SIA is the group of services of Business Objects (that's in XI 3.x). in XI R2, it doesn't have a grouping so you should restart all the services listed in the CMS.

regards,
r.A.
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shiva.tomar
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Joined: 04 Oct 2007

Posts: 263



PostPosted: Thu Nov 12, 2009 11:44 am 
Post subject: Re: QaaWS Authentication error

SIA is not a group of service rather SIA itself is a server which is used to cover all the other servers and is in sync with the CMS.

For more details BOXI 3.0/3.1 Admin guide at help.sap.com can help.

Regards,
Shiva

_________________
Shiva
Sr. DW/BI Consultant - BO (6.5, XI, XIR2 & XI3.1), SSAS, OBIEE 10g & 11g, Mercator, Oracle Data Integrator, GoldenGate, Oracle BI Publisher, Oracle BI Applications.
OCA and TOGAF 9 Certified.
shiva.tomar@yahoo.com

"Dreams are not what you see when you sleep; dreams are what keep you from sleeping."- !!.
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sdeshpan
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PostPosted: Mon Nov 16, 2009 11:03 am 
Post subject: Re: QaaWS Authentication error

Any luck with this yet?
_________________

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-- Sun Tzu, The Art of War
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jwhite9
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Joined: 28 Jul 2006

Posts: 1367
Location: Rochester, NY


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PostPosted: Mon Nov 16, 2009 1:11 pm 
Post subject: Re: QaaWS Authentication error

Did you set the principal properties in the dsws.properties file?
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chanduvk
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Joined: 01 Sep 2010

Posts: 9



PostPosted: Tue Oct 26, 2010 2:27 pm 
Post subject: Re: QaaWS Authentication error

Try doing the same with a enterprise authentication instead of LDAP.

I had the same problem but got it fixed yesterday.

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