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Reports refresh fails in Infoview but works in CR client

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tbrady
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Joined: 25 Sep 2007

Posts: 54
PostPosted: Mon Feb 08, 2010 4:58 pm 
Post subject: Re: Reports refresh fails in Infoview but works in CR client
Did you log onto the server with the server with the same ID that is running your crystal services? I'm not sure if it matters in your case.
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MJRBIM
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Joined: 23 Mar 2007

Posts: 686
Location: Toronto, Canada

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PostPosted: Mon Feb 08, 2010 8:40 pm 
Post subject: Re: Reports refresh fails in Infoview but works in CR client
Are these Windows SERVERS...?

Are you setting-up the ODBC config on each SEREVR as SYSTEM DSNs rather than a USER DSN...?

Are the Network Accounts that all of the BOE services are running-under able to access the UNC or IP network-paths for the Database connection (ie. Don't use LOCAL ACCOUNT)...?
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Peternorth
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Joined: 15 Jan 2007

Posts: 117
PostPosted: Tue Feb 09, 2010 3:16 am 
Post subject: Re: Reports refresh fails in Infoview but works in CR client
tbrady wrote:
Did you log onto the server with the server with the same ID that is running your crystal services? I'm not sure if it matters in your case.


Yes, i logged in with the same ID (administrator)

Quote:
Are these Windows SERVERS...?

Are you setting-up the ODBC config on each SEREVR as SYSTEM DSNs rather than a USER DSN...?

Are the Network Accounts that all of the BOE services are running-under able to access the UNC or IP network-paths for the Database connection (ie. Don't use LOCAL ACCOUNT)...?


Correct, windows 2003 servers.

All DSN are system DSN. All BO-services use the Administrator domain account instead of the local system account.
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