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Web Intelligence Reports run forever


 
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brij1990
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Joined: 18 Mar 2019

Posts: 12



PostPosted: Wed Apr 24, 2019 6:32 am 
Post subject: Web Intelligence Reports run forever

Hi All,

We are on BO 4.1 SP12 with 4 CMS and 2 Tomcat in cluster.
This is new deployment and we used "copy data source" to get our reports, universe from previous environment.

After setting load balancer over 2 Tomcat, we are unable to run WebI Reports because it runs forever while at same time, Individual tomcat URL runs report in expected time.

Tomcat clustering done in server.xml.

Thanks,
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BarkyBaloo
Principal Member
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Joined: 04 Jul 2007

Posts: 171



PostPosted: Wed Apr 24, 2019 7:18 am 
Post subject: Re: Web Intelligence Reports run forever

What was the previous version etc. a little more info may be needed in order to get the answers for you.
And why CMS etc.
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Marek Chladny
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Joined: 27 Nov 2003

Posts: 19297
Location: Bratislava


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PostPosted: Thu Apr 25, 2019 1:37 am 
Post subject: Re: Web Intelligence Reports run forever

[Moderator Note: Moved from General Discussion to XI Server Discussion]
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brij1990
Forum Member
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Joined: 18 Mar 2019

Posts: 12



PostPosted: Thu Apr 25, 2019 1:52 am 
Post subject: Re: Web Intelligence Reports run forever

Previous version is also on BI 4.1 SP12.
Reports works fine if I use individual tomcats. Only issue is with load balancer.
My tomcat URL is http://xxxxx:8080/BOE/BI and Load balancer URL is https://xxx.yyyy.com.

Load balancer has been set on AWS side.
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