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[BI 4.x] Web Intelligence not accessible


 
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heckerf
Senior Member
Senior Member



Joined: 24 Aug 2004

Posts: 79



PostPosted: Tue Sep 18, 2018 8:51 am 
Post subject: Web Intelligence not accessible

Since I have inserted a new Licencekey into our BO System, Web Intelligence is not accessible anymore. All the rest runs fine. It's an emergency key and should definitely be the right one. SBOP BI Platform CS-Keys have always done the trick and I see no other key that should provide more tool rights.

At first, I thought it's an APS issue, so I cloned it, emptied TEMP and WORK folders, and so on, but nothing helped. Meanwhile, I am pretty sure that it is a licensing issue. Starting Web Intelligence, one gets error (Error: RWI 00200) (Error: INF). I googled it and tried a dozen of suggested solutions, but nothing helped.

Any suggestions?
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jemstar
Forum Associate
Forum Associate



Joined: 30 Mar 2006

Posts: 860
Location: Dublin , Ireland


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PostPosted: Wed Sep 19, 2018 4:42 am 
Post subject: Re: Web Intelligence not accessible

The application of a new license key disables all the servers. Log into the CMC and re-enable the servers
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