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Problem with secLdap plugin


 
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aldo.gio
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Joined: 11 Apr 2016

Posts: 9



PostPosted: Wed May 16, 2018 3:12 am 
Post subject: Problem with secLdap plugin

Hi,

the customer changed the Trusted Root certification authority certificate
We copied it in the BO directory specified in LDAP configuration along with the cert7.db and key3.db files generated by NSS
Also we launched the keytool as stated in Administration Guide.

It seems to be working because in CMC I can see the LDAP users from the DN specified in the LDAP configuration, but when they try to log in into InfoView (or CMC) they have the error "The secLdap plugin failed to connect to the specified hosts. (FWB 00028)"

I can ping and telnet the LDAP host and also BO is somehow communicating with LDAP because it created the LDAP users on the system but the users cannot log in.

Do you have any advice? What can I check?
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