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Parameter panel is not showing parameter when viewing report


 
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Kevin Nimosh
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PostPosted: Thu Feb 08, 2018 3:41 am 
Post subject: Parameter panel is not showing parameter when viewing report

Parameter panel is not showing parameters when viewing reports from BI Launchpad. Recently we have upgraded to BO 4.2 SP4. before that we were able to view the parameter panel. Is it because of upgrade
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Nick Daniels
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PostPosted: Thu Feb 08, 2018 4:16 am 
Post subject: Re: Parameter panel is not showing parameter when viewing re

Is this a Crystal question?
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Kevin Nimosh
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PostPosted: Thu Feb 08, 2018 5:27 am 
Post subject: Re: Parameter panel is not showing parameter when viewing re

Yes Nick It is.. For few user it is visible for few users it is not visible. After upgrade we are facing this issue.

Last edited by Kevin Nimosh on Thu Feb 08, 2018 5:29 am, edited 1 time in total
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Nick Daniels
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PostPosted: Thu Feb 08, 2018 5:29 am 
Post subject: Re: Parameter panel is not showing parameter when viewing re

[Moderator note - moved to the Crystal forum]
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kevlray
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PostPosted: Thu Feb 08, 2018 10:13 am 
Post subject: Re: Parameter panel is not showing parameter when viewing re

So the first question. Are all the users using the same brand/version browser? We have seen some oddities depending on which browser a user is using.
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Kevin Nimosh
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PostPosted: Mon Feb 12, 2018 1:35 am 
Post subject: Re: Parameter panel is not showing parameter when viewing re

The user is using Window 7 and IE 11. We have also tried in Chrome but no luck. But before 4.2 upgrade it was working fine. The same user with same level of access was able to see the parameter panel whereas now the same user is unable to see the same
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kevlray
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PostPosted: Mon Feb 12, 2018 1:51 pm 
Post subject: Re: Parameter panel is not showing parameter when viewing re

Odd, we are also running 4.2 SP3 and have not seen this behavior.
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