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Assertion Failed Error Live Office 4.2 SP3 patches 2, 11, 12


 
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KeviBaer
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Joined: 01 Aug 2016

Posts: 1



PostPosted: Tue Dec 05, 2017 5:03 pm 
Post subject: Assertion Failed Error Live Office 4.2 SP3 patches 2, 11, 12

Keeping this simple, I am unable to refresh any webi reports with Live Office 4.2 SP3 patch 12. The issue starts with the Webi Intelligence toolbar option. I select any webi report from the folder structure and upon trying to refresh prompt values, I receive "SAP BusinessObjects Live Office - An error occurred from the prompt dialog (LO 02031)....the given key was not present in the dictionary". If I am able to get past any prompts, upon report refresh I am immediately presented with a huge Assertion Failed error containing at least 100 lines of method failures and more. SAP indicated that patch 12 would solve these issues but it did not. I want to hear from you if you have experienced these issues and what you can recommend for resolutions. Thank you!
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